Shipping policy

Shipping Policy

Last updated: 19 October 2026

At VERALIS, we believe that elegance should arrive at your doorstep with ease. We are committed to making your shopping experience as smooth and enjoyable as possible.

1. Shipping Destinations

We currently ship to all 27 member states of the European Union.

At this time, we do not offer shipping to destinations outside the European Union.

2. Shipping Costs

We offer FREE standard shipping on all orders within the European Union.

There is no minimum order value required to qualify for free standard shipping.

3. Order Processing

Orders are prepared for shipment after payment confirmation.

Processing times may vary depending on product availability and supplier operations. Once your order has been dispatched, you will receive a shipping confirmation when tracking information is available.

4. Estimated Delivery Times

Our estimated delivery time is 7–15 business days, based on the shipping information provided by our fulfilment partner.

Business days generally exclude weekends and public holidays.

Delivery estimates may vary depending on the destination, product availability, shipping carrier and circumstances beyond our reasonable control.

5. Order Tracking

When tracking information is available, we will provide it by email so you can follow your delivery.

Please note that tracking updates may take some time to appear after dispatch.

6. Shipping Delays

We do our best to ensure your order arrives within the estimated delivery window.

If there is a significant delay, please contact our customer support team. We will help you check the status of your shipment and explain the available options.

Nothing in this policy limits your statutory rights under applicable consumer protection laws, including your rights where goods are not delivered within the agreed timeframe.

7. Incorrect Shipping Information

Please check your delivery address carefully before completing your purchase.

If you notice an error, contact us as soon as possible. We will try to help correct it before dispatch, although changes may not be possible once an order has been shipped.