Terms of service

Terms of Service

Last updated: 19 October 2026

1. Overview

Welcome to VERALIS.

This website is operated by trading as VERALIS. Throughout the site, the terms "we", "us" and "our" refer to the business operating VERALIS.

By using our website or placing an order, you agree to these Terms of Service, subject to your mandatory rights under applicable law.

2. Our Products

VERALIS offers a selection of women's fashion and dresses.

We aim to provide accurate product descriptions, photographs, sizes and pricing. However, colours may appear slightly different depending on your screen settings.

Please review the product description and size information carefully before placing your order.

3. Orders and Payments

All prices are displayed at checkout in the applicable currency.

Before confirming your purchase, you will be able to review your order, including the products, quantities, total price and applicable delivery charges.

Orders are subject to product availability and successful payment processing.

If we cannot fulfil an accepted order, we will contact you and provide an appropriate refund.

4. Prices and Taxes

Product prices and applicable taxes will be presented in accordance with the checkout information and applicable law.

Any additional charges payable by the customer will be disclosed before the order is confirmed, where required by law.

We reserve the right to update product prices, but price changes will not affect orders that have already been accepted.

5. Shipping and Delivery

VERALIS currently delivers to the 27 member states of the European Union.

We offer free standard shipping on orders within our supported destinations.

Estimated delivery time is 7–15 business days, subject to the details and qualifications in our Shipping Policy.

Delivery estimates do not limit your statutory rights if an order is delayed or not delivered.

Please consult our Shipping Policy for further information.

6. Returns and Refunds

Consumers in the European Union generally have the right to withdraw from an online purchase within 14 days of receiving the goods, subject to applicable legal exceptions.

For returns due to a change of mind, the customer is responsible for the direct return shipping costs, as explained in our Return & Refund Policy.

Nothing in these terms limits your statutory rights regarding defective or non-conforming goods.

Please consult our Return & Refund Policy for full details.

7. Product Availability

Product availability may change.

If a product becomes unavailable after an order has been placed, we will contact you to explain the available options, including a refund where appropriate.

8. Customer Responsibilities

You agree to provide accurate information when placing an order, including your contact details and delivery address.

You must not use our website for unlawful activities or interfere with its security or operation.

9. Intellectual Property

Unless otherwise indicated, the VERALIS name, branding and original website content are protected by applicable intellectual property laws.

Third-party trademarks, photographs and other materials remain the property of their respective rights holders.

10. Privacy

We process personal information in accordance with our Privacy Policy and applicable data protection laws.

Please consult our Privacy Policy to learn more about how personal information is collected, used and protected.

11. Liability and Consumer Rights

We do not exclude or limit liability where doing so would be unlawful.

Nothing in these Terms of Service excludes, restricts or replaces any mandatory consumer rights or legal guarantees available to you under applicable law.